 Support. Simplify. Save.
Does your technology do that? |
ENCOMPASS™ IT Support
RSA Corp delivers enterprise-class IT support, designed for small business.
ENCOMPASS IT Support is built to manage all your IT needs, while providing peace of mind that your systems are always working. With RSA Corp managing and monitoring your technology, you have more time to focus on what really matters...growing your business.
Minimize Downtime Control IT Costs Increase Productivity
You benefit from the expertise of a team of technicians for less than the salary of a full-time IT employee. We provide a fixed-cost, customized IT support solution designed to fit within your budget and align with your business goals.
ENCOMPASS™ IT Support Features
For businesses with 15-100 users, we can be your IT employee. For companies with more than 100 users, we can bolt on to your existing IT department and add or remove services based on your needs.
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Network Monitoring We monitor your desktops and servers 24/7/365 to improve performance and identify potential issues. Critical alert warnings allow us to respond quickly to resolve problems. |
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Help Desk Support Through our Technical Assistance Center, we provide one phone number to call for remote support and rapid resolution of day-to-day IT issues. Ticketing procedures give your users easy access to certified technicians who are familiar with your environment. |
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Onsite Visits Advanced application support, network maintenance and troubleshooting are administered by an infrastructure consultant through scheduled visits. |
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Network Administration From advanced application support and backup administration to user configuration and infrastructure engineering, we give you all the benefits of an enterprise-class IT department. |
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Security RSA Corp arms you with the best in virus and spam filtering through Total Defense™ powered by MX Logic. We continue to ensure your network is secure through patch management and firewall support. |
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Vendor Management Eliminate the frustration of managing multiple vendors. We will act as a central point of contact, maintaining service changes, updates and expirations. |
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Procurement Our partnerships with Dell, Microsoft, Oracle, VMware, HP, IBM and Cisco allow us to facilitate hardware and software purchases. |
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Optional Backup and Disaster Recovery Services Protect your valuable data and keep your business running. Our Backup and Disaster Recovery services are structured to fit your business needs and will minimize downtime in the occurrence of a disaster. |
Download resources that provide insight on leveraging technology to drive operational efficiencies and align IT with business goals.
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