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Does your technology do that?

IT Support

ENCOMPASS™ IT Support

ENCOMPASS IT Support is built to manage all your IT needs, while providing peace of mind that your systems are always working. With RSA Corp managing and monitoring your technology, you have more time to focus on what really matters...growing your business.

 

 Minimize Downtime      Control IT Costs      Increase Productivity

 

You benefit from the expertise of a team of technicians for less than the salary of a full-time IT employee. To ensure that we provide you with an IT support solution that fits within your budget and aligns with your business goals, we offer three different ENCOMPASS services packages: Essentials, Enhanced, and Elite.

 

  Essentials  Enhanced  Elite  
Technology Environment Maintenance
     
Virus & Spam Filtering
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Data Backup Administration
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Monthly Server Health Checks
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Server Maintenance & Patch Management
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Proactive Network Monitoring & Alerting
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Administer Tech Infrastructure & Provide Tech Support
     

Blackberry & Mobile Device Support

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File Restoration from Backup

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File & Print Administration

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Microsoft Exchange Administration

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Active Directory Administration

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Monthly Desktop Disk Maintenance

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Helpdesk Support (end-user support)

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Repair Tech Problems & Resolve Tech Issues
     

Server & Endpoint Anti-Virus Protection

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Remediate Virus or Malware Issues

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Provisioning of New Workstations & Laptops

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No Charge for After-Hours on Included Services

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Vendor Management

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Active Directory Issue Resolution

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Mobility Devices & Services Issue Resolution

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Network Infrastructure Support & Engineering  

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Data Backup Services Configuration

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Offline Exchange Database Defrag (as needed)

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Video Conferencing Support

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