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ENCOMPASS DDS™
IT Support Designed for Dental Practices |
ENCOMPASS IT Support DDS™
We understand dental offices are becoming more digital and dependent on technology. Managing hardware/software vendors, troubleshooting IT issues and maintaining operations can become an expensive frustration and serve as a distraction to staff.
ENCOMPASS DDS is designed to assist your practice with the tasks associated with minimizing operatory downtime, maximizing productivity, and protecting your data and systems. We blend proactive monitoring and help desk support with onsite maintenance to help you focus on running day-to-day operations instead of worrying about technology.
Focus on Patient Care Control IT Costs Ensure HIPAA Compliance
Proactive support gives you peace of mind that your technology is working. We realize your need for a safe, secure network and ensure your environment complies with HIPAA regulations. Our technicians are familiar with the leaders in dental practice management software - Dentrix, EagleSoft and Easy Dental - and bring years of experience in the health care industry.
ENCOMPASS DDS Features
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Network Monitoring We monitor your desktops, servers and operatories 24/7/365 to improve performance and identify potential issues. Critical alert warnings allow us to respond quickly to resolve problems. |
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Help Desk Support Through our Technical Assistance Center, we provide one phone number to call for remote support and rapid resolution of day-to-day IT issues. Ticketing procedures give you easy access to certified technicians who are familiar with your environment and dental practice management software. |
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Network Administration & Compliance From advanced application support of your dental practice management software (Dentrix, EagleSoft, Easy Dental, etc.) and data backup administration, we keep your technology working while ensuring HIPAA compliance. |
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Security Dental practices require a safe and secure network. We ensure your network is secure through patch management and firewall support. |
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Vendor Management Eliminate the frustration of managing multiple vendors. We will act as a central point of contact, maintaining service changes, updates and expirations. |
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Optional Backup and Disaster Recovery Services Protect your valuable data and keep your business running. Our Backup and Disaster Recovery services are structured to fit your business needs and will minimize downtime in the occurrence of a disaster. |
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