Infrastructure Engineering | Construction Industry

Construction Company Partners with RSA Corp to Boost Scalability and Eliminate Network Instability

For 25 years, this company has been providing construction services in Texas. It specializes in job order contracting, design-build and competitively selected preferred construction services. It began constructing shopping centers and retail facilities in 1982 and continues to serve many of those same clients today. It performed mostly public sector work through the 80s and has since expanded to the private sector. Later, it added facility maintenance and repair as a specialty and broadened its market to the semiconductor industry.

Challenge

This construction company is a rapidly growing business that began experiencing technology growing pains. Project managers and office support staff were required to use a mixture of applications with no integration to perform their job duties. The lack of an effective means of centralized file storage, resource permissions and access control, and standardization of desktop and laptop application portfolios had a negative impact on business and morale.

Other immediate problems requiring remediation included:

• Connectivity between locations

• Instability of document and collaboration portal server

• Frequent virus attacks

• Back-up failures

• Improper domain functionality

Solution

To address the problems with network instability, poor application integration and performance, and a lack of proper alignment between IT initiatives and business goals, the company partnered with RSA Corp. As our technicians worked to untangle the immediate problems, our consultants built an understanding of the company’s business goals and processes. With this knowledge, we were able to provide strategic guidance for a long-term and more integrated IT solution. A secure and stable model for using point-to-point communications between remote offices was created to be easily expanded to accommodate business growth.

Result

Because we replaced non-integrated applications with a comprehensive software solution and recommended and configured new servers to support that software, a scalable infrastructure was created. We also worked closely with the company’s vendor to assist with data conversion from the various software packages, including accounting, estimating and project management. When the vendor fell short of expectations, RSA Corp performed all of the data migration and met the go-live deadline.

The stability and functionality of the documents management system was enhanced, and access was given to the company’s clients for collaboration. This availability of project-specific documents strongly differentiates this construction company from its competitors.