
Larry Del Papa
President
Del Papa Distributing Company
"Last Thursday evening, while I was in Chicago on business, my Blackberry went 'haywire', leaving me without my cell phone and other critical communication and information tools that I rely on to stay connected to my business, family and friends.
"I communicated my dilemma to Peter and our Help Desk on Friday morning. To make a longer story short, by 11:00 a.m. the next day (Saturday morning), I had a new Blackberry in hand that was fully loaded and operable. Yet, I was still in Chicago!
"I was hoping to be up and running sometime on Monday at best when I returned to the office. I was surprised and delighted to have the solution in hand in Chicago on Saturday instead. Our partners at RSA really performed for us when others were closing shop for the week and planning their weekends."
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